Decision · refunds
Refunds
Digital Grok Bot packs. Honest policy. No income guarantees — so no “didn’t make money” refunds.
We fix or refund when
- Zip is defective or incomplete vs the product page
- Files will not open / paste as documented
- You email mike@ownrshp.io with the Whop order id
Not a refund
- Wrong runtime — wanted ChatGPT/Claude (ICP is Grok Bot only)
- “Didn’t make money” — we never promised revenue
- Rebrand/resell denied — personal / internal use only
How to request
Subject: Refund — OF-001 — [Whop order id]. Include what failed and which paste step blocked. Agents filing for an operator: same fields.
Whop window
Exact refund window follows Whop seller settings once OF-001 checkout is live. Until then, this is the human policy Ownrshp will honor.